Partners
Aqua is committed to developing and maintaining closer working relationships with both customers and suppliers through strategic alliances and partnering agreements. These agreements are part of the company's stated objectives and provide a vehicle for the provision of high quality services, shared benefits and added value.
The new agreements are the first step away from the traditional competitive tendering process towards 'preferred supplier' relationships. This strategy will create win-win situations through team working and by each party understanding the others objectives.
Previous successes have shown us that the win-win situation is the real prize of effective teamwork. It requires trust so that every member of the team knows that key stakeholders will deliver. Once trust has been established, collaborative working adds enormous value to the team and its business relationships and each will be far more likely to achieve their own business objectives.
The quality of any company's work is influenced by the quality of its supply chain. It is important that supply chain members are selected for the value they bring to the table. Aqua brings supply chain members into the construction process at the earliest stage where their expertise can be used to drive cost efficiencies for the client. Supply chain members not only need to understand Aqua's business objectives, but share in them equally.
Aqua's primary goal is to improve relationships, improving performance and improve profitability. We have adopted a procurement strategy approach that is designed to deliver benefits through collaborative working with our supply chain. Our in-house procurement team are focused on managing and improving relationships with key suppliers and supporting the selection of the right suppliers for the right project.
The selection of a supplier depends on a range of criteria:
- Value
- Technical expertise
- Commitment to ensuring parts availability
- After sales service
The benefits are numerous:
- Productive long term relationships
- Knowledge sharing
- Innovation
- Rationalised supply base
- Cost reduction
The overriding emphasis is on developing and managing a strategic approach, which is complementary to the needs of clients. This involves forging long-term, productive business relationships with our supply base, adding superior value with key suppliers resulting in an overall improvement to performance and cost.
The company is currently reviewing arrangements with supply chain partners with a view to putting new agreements in place. These agreements will concentrate on:
- Innovation and continuous improvement.
- Support from initial enquiry through to commissioning.
- Consistent service and resource availability.
- Health and Safety.
- Agree standard HVCA contract terms.
- Financial control.
- After sales service and rectification of defects.
- Feedback and performance review.

